Shipping Information

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đźšš Lumilily Shipping Information

🌟 Free Shipping

Enjoy FREE shipping on all orders of two or more Lumilily products!

đź•“ Order Processing

  • Orders ship within 1–3 business days after purchase.

  • During holidays or peak periods, processing may take up to 7 business days.

📦 Estimated Delivery Times

Delivery time begins once your package is with the carrier:

         USA Delivery: 3-7 days

         Canada: 5–10 days

         United Kingdom: 5–10 days

         Australia: 7–14 days

        🌍 Other International Locations: 10–21 days

Note: Transit may be delayed by customs or shipping disruptions, especially during holidays.

🧭 Check Your Shipping Address

  • Please confirm your shipping address is accurate and complete at checkout.

  • If the system detects an issue, we’ll email you within 3 business days—no response may lead to order cancellation.

  • Need to correct your address? Email john@lumilily.com within 24 hours of placing the order.

⏳ Delivery Delays

  • Delays due to weather, customs, or courier issues may occur.

  • If processing is delayed (inventory, payment, etc.), we’ll contact you promptly.

  • Lumilily is not responsible for external delays, but we’ll support you every step of the way.

🔍 Lost or Stolen Packages

  • Once shipped, the package is in the courier’s care.

  • If your package is lost or stolen, contact john@lumilily.com—we’ll assist with replacement or advice.

  • We recommend filing a courier claim and, if necessary, a police report.

✏️ Policy Changes

Our Shipping Policy may be updated at any time—please review it before ordering. By purchasing, you accept the current terms.

Questions or concerns? Reach out anytime at john@lumilily.com—we’re here to help!