Shipping Information
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đźšš Lumilily Shipping Information
🌟 Free Shipping
Enjoy FREE shipping on all orders of two or more Lumilily products!
đź•“ Order Processing
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Orders ship within 1–3 business days after purchase.
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During holidays or peak periods, processing may take up to 7 business days.
📦 Estimated Delivery Times
Delivery time begins once your package is with the carrier:
     USA Delivery: 3-7 days
     Canada: 5–10 days
     United Kingdom: 5–10 days
     Australia: 7–14 days
    🌍 Other International Locations: 10–21 days
Note: Transit may be delayed by customs or shipping disruptions, especially during holidays.
đź§ Check Your Shipping Address
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Please confirm your shipping address is accurate and complete at checkout.
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If the system detects an issue, we’ll email you within 3 business days—no response may lead to order cancellation.
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Need to correct your address? Email john@lumilily.com within 24 hours of placing the order.
⏳ Delivery Delays
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Delays due to weather, customs, or courier issues may occur.
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If processing is delayed (inventory, payment, etc.), we’ll contact you promptly.
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Lumilily is not responsible for external delays, but we’ll support you every step of the way.
🔍 Lost or Stolen Packages
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Once shipped, the package is in the courier’s care.
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If your package is lost or stolen, contact john@lumilily.com—we’ll assist with replacement or advice.
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We recommend filing a courier claim and, if necessary, a police report.
✏️ Policy Changes
Our Shipping Policy may be updated at any time—please review it before ordering. By purchasing, you accept the current terms.
Questions or concerns? Reach out anytime at john@lumilily.com—we’re here to help!
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